# Reaktly Docs

> Official documentation for Reaktly: set up the AI chat widget, connect your data sources, and integrate with the REST API.

Canonical origin: https://docs.reaktly.com
Full documentation in a single file: https://docs.reaktly.com/llms-full.txt
Per-page Markdown: append `.mdx` to any page URL (e.g. https://docs.reaktly.com/docs/getting-started/widget-installation.mdx), or request the page with `Accept: text/markdown`.

## Documentation
- **Getting Started**

- Getting Started: Install the widget, set up your workspace, and test your first conversation.
  - [Getting Started](https://docs.reaktly.com/docs/getting-started): Get up and running with Reaktly in minutes.
  - [Account Setup](https://docs.reaktly.com/docs/getting-started/account-setup): Create your Reaktly account and configure your workspace.
  - [Widget Installation](https://docs.reaktly.com/docs/getting-started/widget-installation): Add the Reaktly chat widget to any website — script tag, deferred loader, framework notes, and verification.
  - [Knowledge Base Basics](https://docs.reaktly.com/docs/getting-started/knowledge-base-basics): Learn how the Reaktly knowledge base powers AI-driven answers.
  - [Your First Conversation](https://docs.reaktly.com/docs/getting-started/first-conversation): Test your AI assistant and see it answer questions from your knowledge base.
- **Platform**

- Platform: Run the assistant day to day: inbox, knowledge, analytics, team, and widget settings.
  - [Platform Guide](https://docs.reaktly.com/docs/platform): Master every feature of the Reaktly platform.
  - [Dashboard Overview](https://docs.reaktly.com/docs/platform/dashboard-overview): A map of the Reaktly dashboard — operators, inbox, knowledge, workflows, and settings.
  - [Knowledge Base Management](https://docs.reaktly.com/docs/platform/knowledge-base): Add, organize, and maintain your AI knowledge base content.
  - [Conversations](https://docs.reaktly.com/docs/platform/conversations): Work your AI conversations in the inbox — triage, takeover, notes, and assignments.
  - [Widget Customization](https://docs.reaktly.com/docs/platform/widget-customization): Configure the widget's appearance, copy, behaviour, and channels from the dashboard.
  - [Team Management](https://docs.reaktly.com/docs/platform/team-management): Invite team members and manage roles and permissions.
  - [Analytics](https://docs.reaktly.com/docs/platform/analytics): Track conversation volume, message mix, and response times.
- **Integrations**

- Integrations: Connect a CMS, shop, or database and keep the knowledge base in sync.
  - [Integrations](https://docs.reaktly.com/docs/integrations): Connect your CMS, shop, or database to a Reaktly knowledge base.
  - [Data Ingestion Guide](https://docs.reaktly.com/docs/integrations/ingestion-api): Worked examples for pushing content into Reaktly from TypeScript, Python, and cURL.
  - [Source Types](https://docs.reaktly.com/docs/integrations/source-types): Classify ingested content so the AI answers with the right context.
  - [Integration Patterns](https://docs.reaktly.com/docs/integrations/integration-patterns): Choose the right sync strategy for your use case.
  - [Change Detection](https://docs.reaktly.com/docs/integrations/change-detection): Use content hashing to avoid re-processing unchanged items.
  - [Error Handling](https://docs.reaktly.com/docs/integrations/error-handling): Handle errors and implement retry logic for reliable ingestion.
  - [Best Practices](https://docs.reaktly.com/docs/integrations/best-practices): Guidelines for building reliable, high-quality integrations.
  - [Build a Custom Connector](https://docs.reaktly.com/docs/integrations/custom-connector): Step-by-step guide to building your own Reaktly data connector.
  - [Shopify Integration](https://docs.reaktly.com/docs/integrations/shopify): Sync your Shopify product catalog into a Reaktly knowledge base.
  - [WordPress Integration](https://docs.reaktly.com/docs/integrations/wordpress): Push WordPress posts and pages into a Reaktly knowledge base.
  - [Payload CMS Integration](https://docs.reaktly.com/docs/integrations/payload-cms): Connect your Payload CMS content to Reaktly.
  - [WhatsApp Integration](https://docs.reaktly.com/docs/integrations/whatsapp): Connect WhatsApp Business to Reaktly for AI-powered customer conversations on WhatsApp.
- **API Reference**

- API Reference: REST endpoints, authentication, and payload shapes.
  - [API Reference](https://docs.reaktly.com/docs/api-reference): REST APIs for ingesting content and serving published articles.
  - [Authentication](https://docs.reaktly.com/docs/api-reference/authentication): API key authentication, scopes, and security best practices.
  - [Ingestion API](https://docs.reaktly.com/docs/api-reference/ingestion): REST endpoints for pushing content into a Reaktly knowledge base.
  - [Articles API](https://docs.reaktly.com/docs/api-reference/articles): Serve published knowledge base articles to help centers, portals, and third-party apps.